About Us

Scott Barela

Office Manager

I enjoy being the Office Manager at Hearts of Hope because of the compassion my team provides. We are a very person-centered agency and allow individuals to make real life decisions. I love that every single individual on my team has a passion for this field. I’ve worked on the DD Waiver for 5 years and before that I worked in a Intermediate Care Facility for 3. At Hearts of Hope we are dedicated to making a difference in the lives of the individuals that we support.

Jimmy Hernandez

Rep Payee / Operations Coordinator

I love working at Hearts of Hope because it is a really rewarding job and I enjoy making a difference. I have worked on the waiver for 4 years. I have worked at hospitals in the physical therapy department for 10 years. My super power is patience, listening to others, and compassion.

Virginia Flores

Service Coordinator Supervisor

I love working at Hearts of Hope because of the love and support that everyone has for the individuals. I have worked for the DD Waiver for 14 years. I have held numerous positions from administrative assistant, biller, office manager, and now as Service Coordinator. My superpower is compassion.

Viola Garcia

Service Coordinator

I love working at Hearts of Hope because they are a very family oriented and caring agency. They love all the individuals and their staff. I have about 16 years with the DD Waiver and working with individuals with developmental disabilities. My superpower is being compassionate, kind, and a good listener.

Hazel Vallez


I love working at Hearts of Hope because my coworkers are very understanding and have a lot of compassion. I love to see the smiles on our individuals faces. This is my first DD Waiver experience and I have really enjoyed learning about the individuals. According to Scott “I’m Google”, lol. I genuinely love caring for people!!!

Maryann Flores

Billing Specialist

I love working at Hearts of Hope because our agency vision is to give hope to all individuals with disabilities on the DD Waiver. My superpower is my extrasensory perception.

Minerva Maese

Agency Trainer / Service Coordinator

I love working at Hearts of Hope because it is a family-oriented agency. They care not only about the individuals but staff as well. I enjoy being a part of any agency that makes a difference in the lives of those we serve. I have 25 years of experience working with individuals with Intellectual and Developmental Disabilities. My super power is having compassion and a big hearts for all the individuals we serve.

Erika Ortega

Residential Manager

I love working at Hearts of Hope because of the amazing people. The management is top-notch and they are very passionate about each and every individual we provide support to. I’m fairly new to the waiver but I have years of experience working with Individuals with developmental disabilities. My super power is my ATTITUDE, you won’t see me without a smile on my face!! 🙂

Marie Almaraz

Medical Technician

I enjoy working at Hearts of Hope because the amazing people I work with. Hearts of Hope has an open door policy that allows us to really engage with the individuals we support. I have been working with individuals with disabilities for 5 years. My super power is multitasking and note taking.

Sylvia Escalante

Administrative Assistance

I love working at Hearts of Hope because it is family oriented, everyone cares about everyone out here. You can come to work without the tension and know you are welcomed. I have worked on the waiver for 10 plus years. I have experience as a Service Coordinator and Early Interventionist. My super power is I’m always willing to help with a smile on my face.

Celebrating You!

We are always running events to shake up daily routines and keep our family connected to one another. We have raffles, meet-and-greets with Santa Claus and the Easter Bunny every year. We also do Easter Egg hunting, Valintines Day arts and crafts, along with many more activities to make every day a new adventure.

Arts, Crafts, and Games

Keeping our family entertained is a big part of our culture. We love helping people discover new hobbies and using their talents to do amazing things! We regularly hold Bingo Nights, teaching important skills like cooking and baking in a safe environment, and group chats for everyone to be able to express themselves and work on conversational skills.

Local Events and Celebrating Growth

At Hearts of Hope, every special moment is something worth celebrating. We love celebrating the personal growth and achievements of our guests, whatever their interest or passion is. In the past, we’ve done several themes:

…And many more!

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